All orders will be shipped either USPS or UPS and have a tracking number.
All orders are eligible for a full refund within 15 days of receiving your order. Items should be returned new, unused, and with all garment tags still attached. Returns that are worn, damaged or altered, will be sent back. To return or exchange an item, please contact us at help@themakenyc with your order number, what item(s) you're returning and the reason for the return.